Terms & Conditions
Purchases
If you wish to purchase our product, you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, address, email address, phone number, and payment details.
By completing a Purchase, you agree to provide accurate and complete information and to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Return And Exchange
Perhaps an item does not work for you and you want your money back. As long as an item is still in its original condition, we will accept returns subject to the terms stated below:
- For items purchased, whether online or in-store, you have X days to return them, except for sale items which have a X-day return window.
- Cash refunds are not offered; however, exchanges are accepted within days of the original purchase date, but only if you have a valid receipt and the item is incorrect, damaged, or defective.
- In case of receiving a wrong, damaged, or defective item, please notify us within X days of delivery and return the item within X days of delivery.
- Ensure all seals, tags, and accessories are intact, and the item is in its original packaging when returning it.
- Keeping the original packaging materials is advisable for a smooth return process.
- Returned items must be unworn, unwashed, with original tags attached, and in their original packaging.
- We are not responsible for any lost or stolen returned packages during transit. Please retain proof of purchase, postage, and/or return tracking number when sending back items.
- You are responsible for the delivery cost of exchanges.
- Orders can only be canceled before they are dispatched.